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Link 4K Network Setup

Camera Network Setup Guide

This guide outlines the steps to connect your camera to a network and assign it an IP address after unboxing.

1. Understand Your Network’s IP Address Scheme / Subnet​

Before configuring your camera, it’s helpful to know your computer’s IP address. This will help you understand your network’s IP scheme.

For Windows Users​

  1. Go to Network & Internet settings.
  2. Select Wi-Fi (for wireless) or Ethernet (for wired).
  3. Under Properties, find your IP address listed next to IPv4 address.

For Mac Users​

  1. Click the Apple menu → System Settings.
  2. In the left sidebar, click Network.
  3. Choose Wi-Fi or Ethernet (depending on your active connection).
  4. Click Details next to the connected network.
  5. Scroll down to locate the IP Address.

2. Connecting Your Camera to the Network​

To connect the camera, both your computer and the camera must be on the same subnet. For example, if the camera’s IP is 192.168.100.88 and your computer’s IP is 192.168.100.100, they can communicate (depending on the subnet mask).

The easiest first step is to enter ptzoptics.local in a web browser. This usually works because cameras are set to DHCP by default. If it doesn’t work, proceed to one of the methods below.

Use the camera’s IR remote to set it to DHCP mode, allowing it to automatically obtain an IP address from your router (if DHCP is enabled).

Steps for DHCP Setup with IR Remote:

  1. On the IR remote, press #, then *, then 4.
  2. Release each button after pressing it before moving to the next.
  3. The camera will reboot and display a new IP address (not the default 192.168.100.88).
  4. If you miss the IP display, press *, then #, then 4 to show it again.

Method B: Using the Upgrade Tool (If DHCP Is Not Enabled)​

If your router doesn’t support DHCP, manually set the camera’s IP using the PTZOptics Upgrade Tool.

Steps for Using the Upgrade Tool:

  1. Download the tool from the PTZOptics Applications Page.
  2. Open the upgrade tool on your computer.
  3. Click Search — it will list all connected cameras and their IP addresses (even incorrect ones).
  4. Right-click the camera you want to configure and change its IP address to match your network scheme.

Method C: Direct Connection to Computer (Advanced Troubleshooting)​

If the previous methods fail, connect the camera directly to your computer and temporarily adjust your computer’s IP address.

Steps for Direct Connection:

  1. Connect the camera directly to your computer via Ethernet.
  2. Temporarily change your computer’s IP to 192.168.100.xxx (e.g., 192.168.100.10 but not 88). This matches the camera’s default subnet.

For Windows Users (Changing IP Address)​

  1. Open Control Panel → Network and Sharing Center.

  2. Click Change adapter settings.

  3. Right-click Local Area Connection → Properties.

  4. Select Internet Protocol Version 4 (TCP/IPv4) → Properties.

  5. Choose Use the following IP address.

  6. Enter:

    • IP Address: 192.168.100.10
    • Subnet Mask: (e.g., 255.255.255.0)
    • Default Gateway and DNS Server: as appropriate.

  7. Click OK to save.

  8. Access the camera’s web GUI at 192.168.100.88.

  9. Set the camera’s IP to match your network’s IP scheme.

  10. Change your computer’s IP back to automatic (DHCP).

  11. Reconnect the camera to your main network — it should now be accessible.

3. Verifying Camera Connectivity​

After assigning the camera’s IP address, verify it’s connected to the network.

Steps for Verification:

  1. Open a web browser and enter the camera’s IP address.

  2. If you see a “Page unresponsive” error or endless loading, the camera is likely not on the same network.

    • Recheck your IP configuration.
    • Ensure both devices share the same subnet.